Govt should crack down on online- companies cheating consumers: TF

Excelsior Correspondent
JAMMU, Apr 4: Reacting sharply on cheating the consumers in the name of low cost by big online companies, Traders Federation (TF), Warehouse Nehru Market has appealed to the Government to crack down on such companies.

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Federation president Deepak Gupta, while addressing a press conference in the presence of Anil Gupta, president Bahu Plaza and Bharat Kerni, president Footwear Association, said that these foreign companies doing online business and deceiving people by using fake ISI marks.
Referring to the recent raids on the warehouses of two major foreign companies in Delhi’s Mohan Cooperative Industrial Area, Deepak Gupta said that in this action of the Bureau of Indian Standards (BIS), goods worth more than Rs 80 lakh have been seized which either did not have the ISI mark or if they had it, they were fake. It is clear from this action that there is no guarantee about the quality of the things that consumers buy from these companies.
It is also clear that online companies are selling low quality products of big brands in the name of giving cheap goods to customers, he said. Gupta further said that if we talk about the big malls of these foreign companies opened in Jammu, then who will guarantee that quality goods are available here too. There is a big store of a company near Pata Paloura in Jammu. People buy a lot of goods from here. People even buy food items, electronics, footwear and much more. Who will guarantee that all these products are of good quality and genuine. There is no quality check on these big stores.
If we talk about our local retail and wholesale markets, many agencies like Legal Metrology, BIS, ISI Mark, FSSAI and the GST department do routine checking here. These agencies take samples from shops from time to time and conduct tests, but we have never heard that these agencies have conducted any such tests in the big stores of these big foreign and Indian companies.
We demand that these agencies should make people aware of how to check the quality of goods bought online and from these big stores, Gupta said.
There should be a Traders Welfare Board which takes care of all these things and leaders should also be included in this board.

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