L-G inaugurates smart police booth at airport

Lieutenant Governor (L-G) VK Saxena inaugurated a “smart police booth” at Terminal-3 of the Indira Gandhi International Airport here on Saturday.

Saxena lauded the police’s commitment to digital innovation and citizen-centric services.

The initiative, launched in collaboration with Delhi International Airport Limited (DIAL) and GMR Group, aims to provide round-the-clock, tech-enabled policing services to domestic and international travellers.

“This smart police booth is a significant step towards realising the vision of Prime Minister Narendra Modi’s Digital India and Smart Policing initiatives,” LG Saxena said. “Such initiatives play a vital role in creating a safer and more secure environment for passengers. Technology-driven policing is no longer a luxury but a necessity in today’s world,” he said.

Delhi Police Commissioner Sanjay Arora, who welcomed the L-G at the venue with a sapling, said the facility underscores Delhi Police’s commitment to innovation and passenger welfare. “We are continuously striving to modernise our policing efforts. This smart booth brings services closer to the people, especially at a crucial node like the airport,” he said.

Additional CP (IGI Airport) Usha Rangnani, who demonstrated the booth’s features to the L-G, said it was designed to be intuitive and user-friendly.

“The booth is equipped with facilities like e-FIR filing, real-time flight and safety information, digital assistance for lost and found services, and emergency contacts. Travellers can now lodge complaints or file reports without visiting a traditional police station,” she said.

The booth includes computers, scanners, printers and Wi-Fi connectivity to facilitate efficient complaint redressal. It also has an integrated CCTV monitoring system that keeps an eye on the terminal’s entry and exit points, helping in quick response to incidents.

Special CP Robin Hibu said: “This is more than just a physical booth. It’s a symbol of how policing is evolving. It enables faster grievance redressal and promotes public trust. Our male and female officers are stationed here 24/7 to assist anyone in need.”

Designed to function as a one-stop information hub, the smart police booth provides details about nearby metro stations, hospitals, police stations, entertainment zones, tourist attractions and travel guidelines. “This is not just about safety—it’s also about convenience. We want travellers to feel informed, empowered and safe,” Rangnani added.

Delhi